POLICIES

 

Reservation and Payment Policy

To reserve your spot, contact us here and let us know which retreat you would like to attend.  Once we have confirmed availability, we will hold your spot for three days until we receive your deposit of 30% of the total cost of the retreat. 

The remaining balance is due 90 days before the first day of the retreat.  If you are booking less than 90 days before the trip, the full balance is due at the time of booking.

We accept Visa, MasterCard, American Express, and Discover.

 

Guest Cancellation Policy

  • If you cancel 150 days or more before the retreat start date, 90% of your payment can be applied toward the cost of another Fit & Fly retreat taken within one (1) year of the date of cancellation. You forfeit 10% of your payment.

  • If you cancel 120 to 149 days before the retreat start date, 75% of your payment can be applied toward the cost of another Fit & Fly retreat taken within one (1) year of the date of cancellation. You forfeit 25% of your payment.

  • If you cancel 90 to 119 days before the retreat start date, 50% of your payment can be applied toward the cost of another Fit & Fly retreat taken within one (1) year of the date of cancellation. You forfeit 50% of your payment.

  • If you cancel 60 to 89 days or less before the retreat start date, 25% of your payment can be applied toward the cost of another Fit & Fly retreat taken within one (1) year of the date of cancellation. You forfeit 75% of your payment.

  • If you cancel 59 days or less before the retreat start date, you forfeit 100% of your payment.

Depending on the policy and conditions, travel insurance will pay for some or all cancellation fees.  We strongly recommend you obtain travel insurance.  Most travel insurance must be purchased travel within 21 days or less of booking your reservation. Fit & Fly works with travel agents Mallory Bankson and Lisa Bankson of Valerie Wilson Travel who can provide our guests with travel insurance as well as assist with making flight reservations.

 

Retreat Cancellation Policy

In the unlikely event we would ever need to reschedule a retreat, you have one year from the date of cancellation to apply your full retreat payment toward the cost of any Fit & Fly retreat.

RETURNING GUESTS

We love our guests and want to give them an incentive to join us on future Fit & Fly retreats. If you have previously attended a Fit & Fly retreat, every retreat you attend thereafter will save you 5% off the price.

All former guests will receive an email notifying you first of upcoming retreats, which allows you to save your spot before retreats are released to the general public.